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Healthcare Administrative Support - Contract

Performs a wide range of complex secretarial duties and coordinates a multitude of office procedures in support of nursing leadership. Performs on-shift time and attendance adjustments as needed and serves as a receptionist for the nurse managers and directors. Adheres to the Hospital Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

KNOWLEDGE AND SKILLS REQUIRED:

  • Computer knowledge and skills.
  • Personal qualities such as kindness, compassion, understanding, integrity, respect, sense of humor, discretion and confidentiality.
  • Ability to operate office equipment, including, but not limited to, typewriter, computer, copy machine, telephone system, fax machine and transcription equipment.
  • Good organizational skills, self-motivated, and ability to handle multiple tasks simultaneously.

PREFERRED KNOWLEDGE AND SKILLS:

  • Secretarial and computer classes

EDUCATION AND EXPERIENCE REQUIRED:

  • Minimum of two years general secretarial experience

PREFERRED KNOWLEDGE AND SKILLS:

  • High School Graduate or equivalency diploma

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

  • Provides secretarial support to Nurse Managers and Director Including, but not limited to, maintaining computer databases, Excel spreadsheets, handling mail, program coordination, meeting scheduling, room scheduling, preparing schedules. Facilitate multitude of responsibilities for Patient Care Unit, Women's and Children's, Emergency Department, and Education and Research (as needed). Responsible for Time and Attendance Adjustments, handling Payroll issues, Evaluations, Updating and Organizing Binders, Update employee licensure and certificates, create flyer, memos, and grids. Assist with Termination and Transfers. Track outpatient charges for nursing departments. Retrieve patient medical records for the emergency department. General Filing and Typing.
  • Ensures privacy for employees is maintained. Ensures employee records are current, accurate and secure.
  • Coordinates the review and sign off on all supply and capital equipment purchases for CNO, Directors, and Managers. Works closely with materials management and vendors in scheduling evaluation and ordering of equipment.
  • Coordinates all activities that facilitate communication, by composing written documents, and taking verbal messages. Files and maintains records. Maintains office supply inventory as assigned.
  • Answers telephone in a courteous manner and refers all calls appropriately and in a timely manner. Takes an accurate message and routes information.
  • Maintains accurate employee information as required by the Director.
  • Composes agendas, proofreads all materials, creates PowerPoint presentations, processes expense reports and payment authorization vouchers.
  • Greets customers and employees in a courteous manner. Offers to assist and gives directions.
  • Maintains office area and equipment in an orderly fashion.
  • Maintains a professional demeanor. Willingly and consistently contributes to the team efforts of the executive and customers.
  • Participates in practice changes as a result of performance improvement activities. Performs collection of data as assigned. Demonstrates accurate documentation and monitoring of activities as needed. Supports quality standards and initiatives set by the department. Refuses to participate in unethical procedures.

 

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